Jobs of the week – October 2nd

Looking for a new challenge? Take the plunge by checking out some of the exciting opportunities from across the Virgin Group...

Digital Operations Director, Virgin Group Loyalty Company

Virgin Group Loyalty Company (VGLC) brings together Virgin Atlantic Flying Club miles with Virgin Red, the app that rewards you for living your life more Virgin, to create a new loyalty offering for Virgin customers. It will give Virgin customers greater choice around where to earn and redeem their miles, as well as rewarding customers more as they build their relationships with Virgin.

VGLC are currently looking for a Digital Operations Director to join their team. As their Digital Operations Director you will lead the presentation of VGLC to their members through their key touch points, the app, the website and their social channels. You will need to be an experienced digital and content leader who can help build a best in class network of partners and lead a team of content makers to deliver strong, commercially focused digital program for VGLC. You will also need to work closely with the CTO and Team to ensure we have best of class systems across the website and apps.

If this sounds like you, head over to the Virgin Group careers page to find out more about this role.

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Customer and Operations Executive - 6 month fixed term contract, Virgin Red

Virgin Red is a customer loyalty and rewards app that gives Virgin customers access to offers and opportunities from Virgin and a select group of 3rd parties.

We are looking for someone with at least a year of experience in a Customer Support role, who is skilled in handling difficult customer situations. 

You will spilt you time between customer support, resolving support issues/questions that have been escalated via our external Support agency (ICUC) across emails and social media channels; operations support, creating handover documents with partners to outline content due to feature on Virgin Red;  and commercial support, supporting the Commercial Team in the ownership of all prizing elements.

Find out more about this role on the Virgin Group careers page.

Assistant Sales and Reservations Manager, Virgin Limited Edition

Virgin Limited Edition is an award-winning collection of unique retreats, chosen for their beautiful locations and magnificent surroundings; each offers a sense of fun, style, luxury and exceptional personal service.

The Assistant Sales and Reservations Manager will assist the Sales and Reservations Manager with the day to day running of the reservations department and, support the team with the handling of enquiries and bookings for all properties in a timely and professional manner with the goal to achieve, or exceed, all reservations targets by maximising all sales opportunities.

For more details on this role, visit the Virgin Limited Edition careers page.

Image from Virgin.com

Head of Internal Communications, Virgin Trains

At Virgin Trains, we want to be more than just an awesome place to work. We’ve done our best to create an environment where people can really grow, and the education, personal development and well-being of our existing or future colleagues are all hugely important to us.

We are looking for a confident and driven person who is not afraid to challenge the leadership team. You should be passionate about internal communications and innovative in developing the strategic direction. We expect you to take our Internal Communications to another level ensuring we continue to be a brand leader and champion for people and the planet. 

If you're interested in the role, we'd love to hear from you! Get in touch via the Virgin Trains career website.

 

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