Jobs of the week - October 23rd

Check out the best jobs from across the Virgin Group this week, including openings at Virgin Media, Virgin Australia and Virgin Atlantic...

CX Strategy and Design Lead - Virgin Media

This is an exciting time to join Virgin Media as a CX Strategy and Design Lead. Reporting to the Head of Customer Experience and Continuous Improvement, you will be responsible for owning the thought leadership on customer experience strategy for a particular customer segment of responsibility.

In addition you will be leading the delivery of the customer experience strategy and journey blueprints, translating into journey design solutions in order to deliver our NPS 8 Quarter Plan ambitions. This is a fantastic opportunity for somebody who loves to challenge the status quo.

Social Media Manager - Virgin Money

Virgin Money are working hard to deliver an exceptional service to their customers and align with their core values of making ‘everyone better off’. 

As such, they are looking for a Social Media Manager reporting to the Head of Social Media in the Brand Team to help implement the Company’s Social Media Strategy and drive the business forward in the digital marketplace. The role incorporates developing brand awareness, generating inbound traffic and encouraging product adoption.

Information Services Manager - Virgin Atlantic

As Information Services Manager, you'll be responsible for managing the Information Services team which consists of Engineering Technical Publications and the Engineering Technical Library.

You'll be responsible for providing an efficient and effective Information Service to the Part M and Part 145 organisations of the airline ensuring that data is maintained and current at all times.

Alliances Relationship Manager - Virgin Australia

Virgin Australia have a great opportunity that has become available within the Alliances team in Sydney. The Alliances team is responsible for initiating, developing, implementing, optimising and managing the relationships with our partner airlines.

This particular role will focus on managing the day to day relationships with key strategic alliance partners and requires fluency in Mandarin. You will be required to have exceptional external stakeholder management skills in order to derive mutual commercial benefit from each partner to ensure the success and longevity of the relationship.


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