Jobs of the week - December 11th

Looking to finish your year in style? If you're mulling over a change in career then we have some great options going across the Virgin Group...

Customer Information Controller (York) - Virgin Trains East Coast

Reporting into the Duty Customer Experience Manager as a Customer Information Controller within the Virgin Trains East Coast Service Delivery Team, you will be responsible for the provision of real time customer information through the operation of information issuing systems.

You will be responsible for delivering high quality information for our customers, front line teams and key internal and external stakeholders. Using approved messaging channels and in line with the Virgin Brand Values and communication strategy, you will ensure all downstream customer information channels are accurate, with timely and concise information at all times.

Health & Wellbeing Advisor (London) - Virgin Trains East Coast

You will provide a red hot information, advice and service across the full range of health and wellbeing activities to support the safe, effective, efficient and timely provision of advice and support to support our people and managers to deliver an amazing service .

You will do this by engaging with our people and managers and providing evidence based guidance to the business in relation to health and wellbeing supporting health at work. You will also be involved through continually seeking ways to improve the information, advice and support service we offer our people, ensuring service delivery is aligned with our brand and vision.

Information Services Manager - Virgin Atlantic

This is a fantastic opportunity for a Technical Information Services Manager to join the Fleet Technical Engineering department at Virgin Atlantic. You will manage a diverse team that has responsibility for all Engineering & Maintenance technical documentation, procedures and technical authoring. You will have responsibility for the management and development of a small team, whilst overseeing Financial and contractual agreements.

Marketing Manager (Digital Interactions) - Virgin Money

Virgin Money’s quest to build a better bank starts a new chapter with the build of the Virgin Money Digital Bank. They're offering the right candidate a rare opportunity to join a team that will deliver a new way of banking. As you’ll be working in a start-up environment, they’re looking for people who have the ability to think, question and act to deliver a truly revolutionary digital banking experience.

We are looking for a talented Digital Interactions Manager to join their VMDB Customer Attraction and Interactions Team. Creative in your approach, you will work closely with the Senior Digital Interactions Manager to bring our plans to life through the delivery of simple, consistent and engaging interactions, across a range of customer touchpoints including in-app, notifications, email and SMS as well as through in-app chat.


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