Virgin Care provides health and care services across the country. Since 2006 they have treated more than six million people, making sure that everyone feels the difference.
Since Virgin Care started on their journey, they have been focused on delivering high quality care, good value and the fantastic customer service you’d expect from Virgin.
They’ve invested in innovative technologies, using their experience to deliver improvements and innovations to community and primary care services across the country. They were the first to invest in a secure, truly mobile technology which freed nurses from office bases and gave them a third more time to spend with their patients.
They were the first NHS provider to ask the people using services how likely they would be to recommend them, using the feedback to make more than 1,000 changes each and every month as a direct result.
Now, more than a decade into their journey they’re still helping everyone feel the difference.
“Virgin Care could demonstrate through documentary evidence that following acquisition of services, they had managed to bring about a sustained, significant improvement to patient care.” CQC report on Virgin Care Services Limited NHS Community Services in August 2017.
Virgin Care has developed and launched the Care Coordination Centre model which is helping keep people healthy, happy and at home. Our innovative technology, bringing together records from the whole health service, is allowing our Care Navigators to empower patients to look after their own health, stay well and reduce pressure on hospital services.
From 2017, the company is joining-up health and social care in Bath and North East Somerset, delivering a ‘service without walls’ for children and families in Essex, investing in new technology to improve community care for adults in West Lancashire and continuing work on the Improving Lives project in East Staffordshire as well as having created and delivered a consistent, equitable Children’s Community Service in Wiltshire.
In late 2017, Virgin Care also launched the first Virgin Care Private pay-as-you-go Health and Wellbeing Clinic in Birmingham, offering local people the extra choice and convenience of a city centre service and relaunched the Feel the Difference Fund, £100,000 of ring-fenced funding dedicated to empowering our colleagues to implement their ideas for improving services.