We’ve listened with interest as Transport Secretary Chris Grayling has set out a new vision for railways in the UK today. This includes plans for a new generation of long-term regional partnerships, starting with the East Coast Main Line, which will be introduced from 2020.
In two decades on the West Coast, Virgin Trains has achieved great things – from hugely improving performance and pioneering customer-focused travel to introducing innovative tech such as automatic compensation for delays.
We’re in the process of transforming the East Coast, with new trains on the way and a ground-breaking entertainment system.
I’ve always said that having a single, centralised rail infrastructure provider across the UK doesn’t work – there needs to be a greater local focus and the Secretary of State’s announcement is a welcome move in this direction.
It’s vital the new East Coast Partnership concentrates on passengers with the train operator taking the lead with customer-focussed decisions. We look forward to learning more, and continuing to operate and innovate on the East Coast. Head over to our partners Stagecoach for more information.
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