Jobs of the week - January 29th

No matter what kind of role you're looking for, there's a place for everyone in the Virgin family. Take a look at some of the most exciting opportunities this week...

Digital Business Partner, Virgin Atlantic, Atlanta

This is an exciting role that aims to drive the digital agenda forwards at Virgin Atlantic (VA). As a senior member of the Digital Product Team, you are critical to achieving our vision.

Based in Atlanta along with our Senior Product Consultant you will provide a critical link back to the UK product team – our eyes and ears on the ground. You'll make it your mission to ensure Virgin Atlantic’s business and global customer needs are always represented, powered by best practice and data. This means you'll be up to speed on the latest developments in UX, eCommerce and Agile methodologies and understand the nuances in customer behaviour across different locations.

With a global group of stakeholders and a world class supplier, you will be charged with directing the path to success for the digital activity on our shared platform. Not only will you guide the way by shaping the UX and business requirements for our digital activity, you’ll also seek out new opportunities and problem solve/mitigate where needed. You will be responsible for championing Virgin Atlantic’s needs and ensuring early stakeholder engagement in all multi-million dollar capital projects as well as overseeing the BAU (opex activities) that the Senior Consultant will manage day to day. Find out more and apply now on the Virgin Atlantic careers site.
 

Residential Field Technician, Virgin Media, Guildford

Our customers expect to be dazzled. Whether it’s TV, mobile, home phone or super-fast broadband services across the UK, at Virgin Media we’re 110% focused on making their lives easier, richer and a little bit more fun.

It’s doing things different. It’s changing the game. And to make that happen our people need to be a little bit different too. Forget about pen pushers and clock watchers. Our people are super sharp and switched on. Flexible, friendly, and up for any challenge. So if you join us as a Residential Field Technician, get ready for something new.

Providing an amazing service to our customers - that’s the deal here. You’ll do this by installing and repairing our products, educating and advising them on how to get the very best performance from those products. Oh, and making sure everything’s working as it should be! Put simply, you’ll go the extra mile to truly reflect the Virgin Media brand in every customer interaction while driving business growth at the same time. Find out more and apply now on the Virgin Media careers site.

Region Customer Experience Manager, Virgin Trains East Coast, Leeds

Regional Customer Experience Managers are responsible for the management and leadership of customer experience across our regions, responsible for creating and leading “Red Hot” station and on train teams.

This post is a key role model and business leader providing direction and support to our frontline Customer Experience Managers to deliver our Business Plan objectives. Their team of Customer Experience Managers will be the line managers for all of our front line staff.

You will be involved in providing inspirational leadership, clear vision and direction to your people to ensure delivery of Virgin Trains East Coast brand, values and vision, to create an environment and culture that delivers the Customer Experience strategy providing an amazing experience for our people and our customers. Find out more and apply on the Virgin Trains East Coast careers pages,

People Business Partner, Virgin Galactic, Las Cruces, NM

Virgin Galactic is on track to become the world’s first privately funded commercial space line. It is dedicated to becoming a world leader in sub-orbital commercial space tourism with a longer term vision to develop other space technologies that have the potential to open space to significantly more people and users. If you are looking for a challenging opportunity that will ignite your passion for designing cool and innovative products, are exceptionally creative, are a great problem solver and can make things happen - apply today!

Virgin Galactic is seeking an experienced Human Resource Generalist to provide employee relation expertise, talent acceleration and overall human resources support to the organization. Reporting to the Associate Director of Human Resources, the Human Resource Generalist will provide both hands-on tactical solutions and strategic guidance to management. Find out more and apply now on the Virgin Galactic careers site.

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