Virgin Mobile introduces spending caps for pay monthly customers

Virgin Mobile customers can now set a cap for any extra costs outside of their monthly call, text and data allowance.

The Spending Caps allow all new and upgrading pay monthly customers to set a spending limit so there won’t be any surprises in their next bill. From £0-100, customers have the flexibility to apply a tailored cap which suits them; giving them even more control to manage their account and usage. This is especially good news to parents to data hungry teenagers, who can now set manageable spending limits.

Jeff Dodds, Managing Director of Virgin Mobile said, “Spending caps have been high on our customers’ wish list for some time, so we are pleased to be able to start introducing them now. Combined with our freshly updated app and even faster 4G speeds, we’re giving our customers a fast and flexible service with more control and peace of mind than ever before.”

To ensure that customers are aware of their spending, Virgin Mobile will send an SMS alert when they approach their spending cap and again if the limit is reached. These alerts will be in addition to the warnings Virgin Mobile already sends when a customer uses up their inclusive monthly allowance.

Customers can set a Spending Cap via the Virgin Mobile App, online, in-store or by calling Virgin Mobile customer services.

Visit the Virgin Mobile website for more details.


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