Jobs of the week - November 13th

In need of a new challenge? Then keep reading. We’ve found some of the most exciting roles from across the Virgin Group…

Social Media Manager, Virgin Money

Virgin Money is looking for a Senior Social Media Manager to join its Consumer Communications team in London, Glasgow or Gosforth. As well as proven expertise running a social media team to create world-class consumer content, they welcome insatiable curiosity and relentless optimism. They’re seeking out the straight talkers, the smart disrupters and the people that ask ‘why not?’. They apply head and heart and expect every member of their team to do the same.

Virgin Money has an opportunity to redefine how banks talk to customers by creating best-in-class social media content to make people feel happier about money and set themselves apart from other banks in the UK. The role will require you to completely overhaul and update their approach to social media. They are at the beginning of their journey to combine Clydesdale + Yorkshire Banks with Virgin Money and key to this is the successful migration of their social media audiences from the CYB brands as they become one brand under Virgin Money. 

They are looking for someone to design a strategy and implement a fully integrated plan to engage customers across all brands and bring them along on this journey to become a bigger, better Virgin Money. They are also looking for someone with a deep understanding of social media platforms to define a channel strategy and clear role for each social media platform. This will require a thorough review of channel performance and an understanding of when to use social channels for customer services content versus brand content to drive brand awareness and engagement. Sound like you? Find out more and apply now.

CRM Manager, Virgin Australia

At Virgin Australia, they have the best talent, doing the best work of their lives with meaning. Their continuous focus on the guest experience is what unites them and sets them apart in their vision to be the world’s most rewarding travel experience.

They are unmistakable. Unmissable. They are Virgin Australia. Join their team today.

There’s opportunity within the Virgin Australia team for an experienced CRM Leader to manage and drive online strategies and targeted campaign opportunities across all online platforms and EDM campaigns.

Additionally, you will be responsible for defining the team roadmap to achieve direct revenue budget and customer satisfaction, as well as the day-to-day management of a small team of Campaign Advisors and Campaign Analysts. Find out more and apply now.

Customer Experience Manager, Virgin Active

Are you a people person with excellent customer service skills? Are you looking for a new challenge with an exciting and innovative brand? Virgin Active is looking for a Customer Experience Manager to be the welcoming face and engaging voice to their members. You’ll lead the customer sales and engagement strategy with a razor sharp focus to ensure members have a delightfully surprising visit, experiencing a heartfelt service at all times.

As a Customer Experience Manager you will be representing Virgin Active as the face of the company. You’ll deliver great customer service, create a great first impression and provide a faultless representation of your Health Club. You’ll be tasked with creating and driving an effective and fun calendar to delightfully surprise customers every day. And you’ll work with your Member Services Manager and wider club team to drive customer retention and deliver an unforgettable experience. Find out more and apply now.

Shore Excursion Staff, Virgin Voyages

Virgin Voyages is on an exciting journey to create one of the most irresistible travel brands in the world and they are building an epic team to help make their ambition a reality. Currently they’re on the hunt for super talented Shore Excursions Staff (Shore Things Staff) who love operations and adventures!

Have you ever day dreamed of doing Shore Things a little bit differently? So have Virgin Voyages and they’re looking for someone who can do things a bit differently for them. This ‘someone’ is number savvy and an operational guru, they will execute the day to day operations of the Shore Things team. 

In other words, this ‘someone’ needs to know how to Make Ship Happen. Your excellent attention to detail and self-starter mentality means you can think quick on your feet and keep calm when ship gets real. Ultimately, Virgin Voyages won’t be able to remember how we got by without you. Find out more and apply now.

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