Looking for a new challenge? You’ve come to the right place. Check out this week’s hottest jobs from across the Virgin Group…
Analyst Customer Insights, Virgin Holidays
Do you enjoy getting to know everything about your customers? As an Analyst within our Customer Experience team your be developing a forensic understanding of our customers insight to help us drive new proposition development, enhanced service levels and tailored marketing communications capable of achieving a step change in target metrics.
You're develop a greater level of data maturity enabling a more personalised experience for our customers with a data plan to bring together what counts. Within this, your create customer strategies to deliver a truly unique and differentiated customer experience for both Virgin Holidays and Virgin Atlantic.
You’ll perform consumer and customer analysis, demonstrating both demographic, value, attitudinal and behavioural data, to identify key characteristic of consumers with similar needs as well as high-priority groups.
Are you expert in using advanced BI tools such as SQL, SAS, Unica, or Business Objects? Would you love to work across a variety of projects in several different business types in a busy working environment? If so this could be the role for you. Click here to find out more.
Members Services Manager, Virgin Active
Are you the ultimate professional with a great passion to deliver a Red Hot exceptional service? We’re looking for a Member Services Manager to manage the daily operations of the Front of House function, ensuring every member receives a great experience in the club.
You’ll also respond to all member feedback and positively influence retention levels, maintaining excellent levels of service. Organised & proactive, we’re looking for someone who can work well under pressure and thrives on meeting targets and continually improving standards. In return for your expertise, we’ll support you in this new challenge with coaching and development every step of the way. You’ll get lot of perks too, including complimentary VA health club membership for you and a buddy.
Find out more and apply here