Jobs of the week – 25 August

Virgin Atlantic
Virgin Atlantic
Natalie Clarkson
by Natalie Clarkson
25 August 2022

Looking for a new job? There are some great opportunities to join the Virgin family right now.

Head of Total Reward and Recognition at Virgin Atlantic

Virgin Atlantic is currently recruiting for a Head of Total Reward and Recognition to join its team. At the heart of Virgin Atlantic is its people. And the Virgin Atlantic People Team is invested in enabling each person to be at their best.  

To do this better than any other company, the People Team needs to put themselves in the shoes of their colleagues and their customers, use data and insights to understand what is important to them and take action to allow everyone to feel valued, included and inspired, throughout their entire journey. 

As the Head of Total Reward and Recognition, you’ll be an integral member of the People Leadership Team, reporting to the Chief People Officer. You’ll influence key decision making at a senior leadership level and lead the People Team’s contribution to Virgin Atlantic’s company plans.  

Sound like you? Find out more and apply now

A group of young men and women sat around a table having a discussion.
Virgin.com

Senior Marketing and Communications Manager at Virgin Unite

Virgin Unite doesn’t believe in doing things by halves. It unites people to tackle tough social and environmental problems in an entrepreneurial way. Its aim is to help revolutionise the way businesses and the social sector work together – driving business as a force for good. 

Virgin Unite is looking for a Senior Marketing and Communications Manager to join the team. This person will lead on the development and implementation of the overarching communications strategy for Virgin Unite, working with a range of partners and organisations to bring the work of Virgin Unite to life to increase impact. 

The Virgin Unite Senior Marketing and Communications Manager will also develop and implement outstanding proactive marketing and communications campaigns to lift the effect of Virgin Unite. 

Reaching local, national, and international audiences and working with key stakeholders across the globe, this role will provide a proactive and efficient service for the Virgin Unite team, ensuring excellent reputation management and reaching key stakeholder groups across the world. 

Think you’re up to the challenge? Find out more and apply now

The entrance to Virgin Hotels Dallas, a red neon sign reads Virgin Hotels
Virgin Hotels

Reservation Supervisor at Virgin Hotels Dallas

Virgin Hotels is looking for a Reservation Supervisor to join its team in Dallas. Its belief statement starts with, “We love what we do and what we do is important,” – and at Virgin Hotels, every single teammate is valued and the team wants its guests to feel the same way.

This isn’t a walk in the park, but if you are passionate about people, share the Virgin Hotels quirky sense of humour, and are able to see beyond the traditional scope of checking in and out, then this just might be the right role for you.

Virgin Hotels aims to deliver outstanding guest service to guests by offering timely, efficient, knowledgeable, warm and truly remarkable service. If you know how to make customer service sparkle, then you could be just the person Virgin Hotels is looking for. Find out more and apply now.

Virgin Active
Virgin Active

Member Support Specialist at Virgin Active

Virgin Active’s purpose is clear – it wants to inspire people to live an active life. It isn’t about who can lift the heaviest weights, or who can run the fastest. It is about celebrating every win, no matter how small.

A key player in the Virgin Active team is the Membership Support Specialist, who will play a fundamental role in shaping member journey, driving member experience, retention and member satisfaction. The Membership Support Specialist will focus on:

  • Being the ‘go to’ product specialist with Virgin Active customers and knowing the products inside and out, with the ability to upsell

  • Establishing and maintaining meaningful relationships with customers

  • Understanding the products, customer journey, essential customer ‘touch points’ and creating the ideal customer experience

  • Effective complaint handling skills and the ability to overcome and find solutions

  • Creating, enforcing, and optimising customer support processes to ensure that support helps the customer get full value for money

Sound good? Find out more and apply now.