Jobs of the week – 23 June

People sitting at the Virgin Money Manchester store
Virgin Money
Natalie Clarkson
by Natalie Clarkson
22 June 2022

If it’s time for a change in your career and you’re looking for a new role, then you’re in the right place. We’ve rounded up some of the best opportunities to join the Virgin family this week. Take a look and see what you could do…

Virgin Money Host at Virgin Money

Virgin Money Hosts have a vital role to play at Virgin Money stores. They’re the face of the brand and help deliver a heartfelt service to customers daily. So if you have a genuine passion for helping others and you’re ready to make a real difference then Virgin Money could be what you’re looking for! 

Here’s what the role involves…

  • Welcoming customers to the store

  • Helping customers use digital services, educating them to understand the great benefits digital brings and guiding them through the process

  • Resolving any queries customers may have with their banking

  • Having great conversations to understand customer needs and desires, then using your knowledge of Virgin Money’s products and services to find the best solution

  • Working with awesome colleagues across our stores and offices so customers always have the right person to speak to when they need expert advice

  • Acting as an ambassador for Virgin Money, showcasing the amazing work it does and spreading the word through events both in-store and in the local community

Sound good? Find out more and apply now.

Virgin Voyages
Virgin Voyages

Digital User Researcher at Virgin Voyages

Virgin Voyages is on the hunt for a super talented User Researcher of digital experiences and brand to join its Digital Strategy and Optimisation crew – dedicated to designing and delivering solutions that will transform our digital platforms, marketing operations, and personalisation for its Sailors (Customers) and First Mates (Travel Agents).

The ideal candidate will be doing interesting, mixed-methods research that directly impacts the products Virgin Voyages builds and its marketing strategies. This involves collaborating closely with the members of User Experience, Creative, Product, Software, Hardware and Brand and Growth teams to define and build digital experiences and messaging strategy.

This position requires deep customer focus, the desire to learn, the ability to dive deep and invent, a sense of urgency, the maturity to make hard decisions fast, being highly organised and self-driven, and having the composure and communication talent to effectively present to internal stakeholders. This is a hands-on role; you will be doing the research directly and your voice will be heard and solicited. Think you’re up for the challenge? Find out more and apply now.

Virgin Active
Virgin Active

Club Head of Exercise Experience at Virgin Active

At Virgin Active they can’t get enough of inspiring members to live an active life, and delivering amazing fitness experiences and service throughout its clubs. To do this, Virgin Active is looking to recruit the very best Head of Exercise Experience to own its fitness exercise experience journey, leading its Fitness, Personal Trainer and Group Exercise functions in club.

As a Head of Exercise Experience, you will work across the in-club teams to drive powerful customer experiences that are seamless, both online and offline. Working alongside the Head of Family Activities and other club management, you will ensure that the in-club product offering is fully synchronised and can be delivered ‘anytime, anywhere’. You will recruit and train the industry's best Personal Trainers, Group Exercise Instructors and Head Coaches, supporting them with their personal development and class assessments, as well as the development and delivery of Fitness streams within Virgin Active’s new Academy.

This is an exciting new role within Virgin Active, and it is looking for someone not only with a passion for fitness, but a drive to create and embed an exceptional standard of service to our members. Think you’re the person Virgin Active is looking for? Find out more and apply now.

A member of Virgin Australia cabin crew poses in front of a sign that reads "See you later aviator"
Virgin Australia

Crew Planning Analyst at Virgin Australia

Virgin Australia is looking for a Crew Planning Analyst to join the team who is looking to exercise their passion for data science and analytics. Sound like you? Read on…

As a Crew Planning Analyst your role will provide reliable and comprehensive analytics and insights that will support operational strategies. This role partners with Airline Operations, Flight and Cabin Crew leaders and various stakeholders across the Virgin Australia business to influence strategic workforce planning and labour optimisation.

Some of the exciting challenges in this role are: production and management of short to medium-term resource plans and workforce planning modelling, productivity targets, training requirements, annual leave management, cost and budgetary control, regulatory and EBA compliance, and fatigue management in a constantly changing environment.

Have you got what it takes to be Virign Australia’s new Crew Planning Analyst? Find out more and apply now.