Virgin Trains voted Britain’s favourite - again
- By Greg Rose -
- Jan 26, 2012
Virgin Trains has again been voted Britain's favourite rail company by customers.
For the second time in three years, Virgin Trains received the coveted Favourite Rail Operator award at the prestigious Globe Travel awards, which recognises excellence among international hotel groups, travel operators and package holiday companies.
The award was decided by customers rather than a panel of judges and was presented at London's Park Lane Grosvenor House Hotel.
Readers of Mail Newspapers' TravelMail section voted for the award, and placed Virgin Trains ahead of luxury operators such as Orient Express and Page&Moyes. Virgin Trains also won the award in 2010.
The award comes as Virgin Trains was named the leading long-distance franchise operator in the independent National Passenger Survey (NPS), run by passenger watchdog Passenger Focus.
Tony Collins, Virgin Trains Chief Executive Officer, commented: "This award and the NPS figures are a result of our customers' views - the most valuable opinion of all.
"I am very proud that the hard work of our staff is recognised by customers and we will endeavour to maintain and improve those standards."
Go to Virgin Trains to find out more.
By Greg Rose. Senior Content & Marketing Executive, Virgin Group Digital. Tweets @greglrose
