Virgin Media - Trading Places
- Mar 31, 2010
Following employee feedback, Virgin Media ran an initiative last year called Trading Places in which two employees from the UK swapped places with two employees from the call centre in India for a week to promote understanding of working environments in different countries. They were filmed throughout their visits. The team concluded that although culturally the environments were very different, everything else was just the same - inductions, the average working day, training and of course the customer calls!