VIRGIN. ONE TRIBE. ENDLESS ADVENTURE
Did you Know?
You work for one of the most exciting brands in the world. Started by Richard Branson in the 1970's as a music business Virgin is now a truly global company. There are Virgin planes, trains, holidays, health clubs, mobile phones, credit cards, racing cars, marathons, music festivals, films, books, iPad mags and even trips to space.
What is Virgin Tribe?
Virgin Tribe is your key to amazing "money can't buy" Virgin experiences, awesome weekend specials and fantastic third-party deals and discounts. Virgin Tribe unlocks a world of endless adventure just for you.
Am I eligible to join Tribe?
If you're a permanent, SA based employee of Virgin, you are already a member of Tribe!
I am a Virgin Active Franchise Personal Trainer. How do I join?
As a Franchise Personal Trainer you are eligible to join Tribe, but you have to pay an annual fee of R100. But with the great savings you have with your Tribe card, it makes the decision to join a no brainer!
First, click here and complete your online application form.
Next, in order for the R100 to be deducted by direct debit, print out the amended debit order form, complete it and fax the completed form to 0865089215.
Your Virgin Tribe card will only be issued once both steps have been completed, then, before you know it, you'll have it!
Yay, I'm eligible. What do I need to do?
If you have not already received your Virgin Tribe card, take a leisurely (that's casual) walk to your HR champion and ask (politely) for your brand new totally rad (or is that red) Virgin Tribe card.
OK, I've got my brand new totally rad and red Virgin Tribe card. What now?
If you need to shout with joy and happiness, that's cool. Now check out the latest Virgin Tribe specials on the left. If I were you, I would also bookmark this page and visit the site regularly (especially the "What's Hot" section) because that's where we have competitions and give-away's.
Getting or using the deal
If you find a Virgin Tribe deal that catches your fancy, read the fine print (there is always fine print!) as well as the Terms & Conditions. Then head on out and enjoy.
Don't forget to take some form of identification with you (ID book, passport, drivers license) - your Virgin Tribe partners need to know who they are dealing with!
Why doesn't the new Virgin Tribe card have a picture, expiry date or unique number on it?
Picture? Expiry date? That's just so last year! If a Virgin Tribe partner needs to verify that you are indeed one of the chosen few, they can check you out online. They have special access to verify that you are who you say you are ;)
I have an old Virgin Tribe card and not a new red Virgin Tribe card. What must I do?
You can either run or take a leisurely walk to your HR champion and ask (politely) for your brand new Virgin Tribe card. Don't forget to hand in your old card. It's so last year!
Can my friends and family use my card?
Some Virgin Tribe deals extend to friends and family. You'll need to check each individual offer to see whether they're in on the deal too.
If I leave Virgin, can I still use my card?
Sorry, afraid not. Your Virgin Tribe card is the property of Virgin Tribe South Africa and you have access to the discounts and special offers, as long as you're with Virgin. You'll need to return the card to your HR champion if you leave. But once you've had a taste of Virgin Tribe, leaving won't be an option, we think :)
I've lost my card. What should I do?
If you have lost your card, first thing to do is panic! Secondly, stop panicking. Next you can either run or take a leisurely (that's still casual) walk to your HR champion and politely ask for your replacement brand new totally red Virgin Tribe card.
When does my Tribe card expire?
The brand new Virgin Tribe cards don't have an expiry date but we will be updating them every now and then. OK more then than now. So please look after your Virgin Tribe card!
I need to find out more. Who can I ask?
If you've scoured the Tribe website and you still have some unanswered questions you are welcome to ring the Virgin SA Brand Team on the Tribeline 0741 VIRGIN (0741 847 446) or email tribe@virgin.co.za
How can I contact Virgin Tribe?
For all Virgin Tribe queries, contact the Virgin Tribe Manager: Email: tribe@virgin.co.za OR call the tribeline (between 9am and 5pm, Monday to Friday) on: 0741 VIRGIN (0741 847 446)
Legal Mumbo Jumbo
How confidential is my personal data?
It's strictly confidential. Your privacy is absolutely guaranteed. If you'd like to know more, please read our Terms & Conditions.
What is a cookie?
As well as the chocolate chip kind, a cookie is what Internet boffins call a small data file that's stored on your computer when you look at certain web sites. The cookie remembers information about you when you next visit the site. This makes life a lot easier for you. We will never collect personal information from you without your permission.
Could I please see the Terms & Conditions of Tribe?
No problem. T&C's below.
The Tribe Program
The Virgin Tribe Program ("Tribe Program"), is a discretionary benefit provided to the employees of the Virgin Companies in South Africa. The Tribe Program and the offers and discounts made available by the participating companies may be modified or withdrawn at any time.
The Tribe Card issued as part of the Tribe Program remains the property of Virgin Tribe South Africa (Pty) Ltd at all times. As a condition of joining the Tribe Program, Tribe Members agree to return the Tribe Card to their HR Tribe Champion or department manager upon termination of their employment for whatever reason.
The Tribe Program is intended solely for the personal use of Tribe Member and is only available to immediate family, dependants, partners or friends where specified in the current Tribe Program discount details.
The Tribe Program may not be used for any kind of commercial or re-sale activity, and Tribe Cards are personal and non-transferable; they may not be lent, sold or given to anyone else at any time.
In the event of deliberate abuse of the discount privileges associated with the Tribe Program, individual cards will be withdrawn by the company employing the persons who abused the Tribe Program or directly by Virgin Tribe South Africa (Pty) Ltd and participation terminated immediately.
Tribe Members must apply in person to receive any discount benefits available.
Virgin Tribe South Africa (Pty) Ltd does not accept any liability whatsoever for any failure or omission by the third party supplier of goods/services in the Tribe Program; any claims by participating companies or Tribe Members must be brought directly against such third party supplier for whom Virgin Tribe South Africa (Pty) Ltd acts as an agent, except where such failure or omission is a direct consequence of Virgin's Tribe South Africa (Pty) Ltd willful misconduct or gross negligence.
Tribe Website
By using the Tribe Website, you agree to be bound by these Terms and Conditions and the Terms and Conditions of Tribe Partners and any other guidelines or rules applicable to other services that may be posted from time to time.
Privacy
We will not share your personal information for marketing or any other purposes without your consent unless where required by law. If you want to see what information we hold about you, you can email us at tribe@virgin.co.za. You'll need to give us proof of who you are before we can do this.
Cookies are small files of information which are stored on your computer. Websites you visit ask your computer to store this information and retrieve it from your computer so that they can keep track of things like other Websites you visit or how you navigate the site. We use cookies to identify who your ISP is and the pages you visit on our Website. You can disable cookies by changing your browser settings.
Obligations
Our Obligations
Virgin Tribe South Africa (Pty) Ltd will provide you with up to date information on the functionality of the Tribe Website and advice and assistance on any upgrades or changes to its functionality as it deems necessary; and use reasonable endeavours to comply with any applicable statute or regulation as and when they come into force.
Your Obligations
By utilising the Tribe Website You agree that you will comply with the usage terms of the Tribe Website and comply with all applicable laws and regulations.
Liability
Virgin Tribe South Africa (Pty) Ltd and its suppliers assume no responsibility and shall not be liable for any damage to, or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in the Tribe Website. In no event shall Virgin Tribe South Africa (Pty) Ltd be liable for any injury, loss, claim, damage, or any exemplary, punitive, direct, indirect, incidental or consequential damages of any kind (Including but not limited to lost profits or lost savings) whether based in contract, tort, strict liability, or otherwise, which arises out of or is in any way connected with:
(i) any use of this Tribe Website or content found therein,
(ii) any failure or delay (including, but not limited to) the use of or inability to use any component of the Tribe Website
(iii) the performance or non-performance of the Tribe Website
(iv) the provision of or failure to provide services
(v) any information, software, products, services and related graphics obtained through the Tribe Website or the Associated Sites.
Any dealings you have with third parties via the Tribe Website are your responsibility. Should a dispute arise between yourself and any third party due to use of the Tribe Website we will do our best to assist its resolution but will not be responsible for any loss or damage suffered as a result.
We may provide links to other Websites, resources, advertisements or sponsorships either directly or through contractual partners. Virgin Tribe South Africa (Pty) Ltd accepts no responsibility for these links and does not endorse their contents. If you decide to access other Websites, you do so at your own risk whatsoever.
Indemnity
You shall indemnify and keep Virgin Tribe South Africa (Pty) Ltd indemnified against all actions, claims, losses, costs (including all legal costs actually incurred or otherwise), damages and expenses that are suffered or incurred whether or not reasonable or otherwise foreseeable or avoidable which arise directly or indirectly from any breach or alleged breach by you of any of these Terms and Conditions.
Intellectual Property
All content, software and data on or relating to the Tribe Website is the property of Virgin Tribe South Africa (Pty) Ltd and/or its suppliers. None of the software, data or content found on the Tribe Website may be reproduced, republished, distributed, posted, sold, transferred, linked to or modified without the express written permission of Virgin Tribe South Africa (Pty) Ltd.
In addition, the Virgin trade marks, logos and service marks displayed on this Tribe Website ("the Trade Marks") are registered in the UK and the majority of countries throughout the world by Virgin Enterprises Limited and may not be used without Virgin Tribe South Africa (Pty) Ltd's permission. All copyright, database rights, rights in inventions, patents and patent applications in the software, data or content relating to the Tribe Website shall (unless licensed to Virgin Tribe South Africa (Pty) Ltd) be owned by and vest absolutely in Virgin Tribe South Africa (Pty) Ltd. You agree that the software, data and content of the Tribe Website and any information provided by Virgin Tribe South Africa (Pty) Ltd is for your personal use only and may not be used for commercial purposes or distributed commercially without the permission of Virgin Tribe South Africa (Pty) Ltd.
General Severability
These Terms and Conditions shall be deemed severable. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.
Changes to these Terms
We reserve the right to make changes to these Terms and Conditions at any time. Your use of the Tribe Website following such changes constitutes your acceptance of these changes.
Entire Agreement
These Terms and Conditions shall be governed and interpreted in accordance with the laws of the Republic of South Africa.
