It’s time for a better kind of bank

Learn more about Virgin Money’s quest to make banking better 

At Virgin Money, we think banking should be about more than just interest rates and statements. We want to build a better kind of bank, one that aims to make everyone better off. We know it won’t happen overnight, but we feel we’re making good progress.

We tell it like it is

We take an honest and transparent approach to everything we do. That means catch-free products like our range of Cash ISAs. It’s banking you can see through.

We make things simple

Our products are designed to be easy to understand – like our straightforward approach to investments, which means you don’t have to be an expert to benefit from the stock market.

We treat you as a person

We’ve been busy opening Virgin Money Lounges, exclusively for customers, with free refreshments and Wi-Fi. We also have 75 Virgin Money Stores where all of our teams are measured on customer satisfaction – because you’re not just another account number to us.


We’re demystifying money

Our goal is to make sure everyone understands the complex world of money. Our Three Minute Money films aim to cut through the bafflement and make sure everyone’s on the same page.

We’re encouraging

We’re giving school kids their first taste of business with our Make £5 Grow scheme, raising welcome funds for local schools. It’s banking that brings out their inner Branson.

We’re fairer

We want to use our expertise with money to do some good in the world. That’s why we set up our not-for-profit fundraising website, Virgin Money Giving – to ensure more money goes to charity.

To discover more about how we’re making banking better, head over to the Virgin Money website.

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