Virgin Money is a bank that aims to give customers a better deal

Building a better kind of bank

At Virgin Money, we’re on a quest to make banking better. We know it won’t happen overnight, but we feel we’re making good progress.

Making banking easier

We want to make things as easy and painless as possible. That’s why our ISAs and savings accounts don’t rely on short-term bonus rates to be competitive. So you won’t have to move your savings every year to get a good deal.  

Telling it like it is

We cut out the jargon and confusion so that everything we do is simple and clear. Our pension is the simplest in the UK and our straightforward approach to investments can help you make the most of the stock market.

Fitting around you, not you around us  

We know that life doesn’t stay the same, so we want to give you some room to move. That’s why our mortgages and pensions have flexibility built in as standard, and our Balance Transfer Credit Card is designed to give you breathing space on your credit card balance.

Treating you as a person, not a number

All 75 of our Virgin Money Stores are measured on customer satisfaction – because you’re not just another account number to us. We’ve also been busy opening Virgin Money Lounges, exclusively for customers, with free refreshments and WiFi.

Helping you make the right choices

We want to arm you with the facts about money and provide you with support to help you achieve your goals. Through our online magazine, My Virgin Money, we’re informing and equipping our customers with the latest news, views and independent expert advice.

Giving something back

We want to use our expertise to do some good in the world – through helping charities, communities and the environment. We set up our not-for-profit fundraising website, Virgin Money Giving, and we’re proud to sponsor many events, including the Virgin Money London Marathon.

To read more about how we’re making banking better, head over to the Virgin Money website.

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