Virgin Mobile, the first full MVNO in France, has from the outset in April 2006 made the most modern mobile telephone offerings available to a mass market. It's the alternative brand to traditional operators on French market thanks to innovative, differentiating and competitive no strings offerings. Virgin Mobile was the first in France to propose an unlimited SMS postpaid plan which reduced prices for the benefit of consumers.
Beyond its aggressive commercial strategy, its success is essentially based on the quality of basic principles: wide range of handsets and an off-beat and bold marketing message, exceptional customer service with 600 dedicated agents, who handle customer queries via Email and telephone, and strong distribution network with 2.500 sales outlets, more than 53.000 top-up outlets and its website.
Virgin Mobile is commercialised by OMEA TELECOM, a joint venture between the Virgin and Carphone Warehouse groups, which has a customer base of 2 million subscribers.
Virgin Mobile's planks of success
Simple and honest
Virgin Mobile's offers are both simple, clear and with no surprises. Most of the services are available free of charge.
Virgin Mobile is affordable and always offers the best value for the customer's money.
When Virgin Mobile offers unlimited service this is always unconditional and without any time restrictions, 24/24 and 7/7 to all operators. And when customers want to change their mobile phone, this is so very simple at any time with VIP loyalty points.
All Virgin Mobile customers benefit from the same high quality of Customer Service regardless if they have monthly bundle subscription or if they are and pay-as-you-go.
Audacious and original
Humour, pleasure and being anti establishment are its leitmotifs: a constant desire to shake up the market with the Virgin Mobile style as an added bonus!
Deals and offers
Virgin Mobile France offers are always simple, transparent and without any conditions. Since its launch in 2006, Virgin Mobile is shaking up the French market and proposing consumers great value, innovative offers and great choice :
- With prepaid offers including credit valid for life when you reload your account !
- With blocked bundle from 13,90€/ month
- With unlimited internet mobile including in all bundles over 15,99€
- With unlimited voice and internet bundles from 44,99€ (24 month tariff)
- With postpaid offers available without commitment from only 8,99€/ month
And a complete range with more than 100 phones including the latest smartphones on the market and all the mobile brands available.